Privacy
Policy
Introduction
Welcome to symbl.health's Return & Refund. Your relation is critically important to us. At symbl.health we are committed to protecting your personal information and your right to privacy. This Return & Refund policy applies to our website www.symbl.health, and governs our data collection, processing, and usage practices.
Non-Returnable Items
Prescription medicines
Opened or unsealed over-the-counter medicines, supplements, or personal care products
Perishable healthcare items
Diagnostic and lab testing services
Home care or nursing services once delivered
Digital consultations or reports once completed
Refunds
Payment was charged but the order could not be fulfilled
A returned product is verified to be defective, damaged, or incorrect
A service booking was cancelled within the applicable cancellation window
Refunds will be processed to the original payment method
Refund timelines: 5–7 business days after approval
Any payment gateway or transaction charges are non-refundable unless required by law
How to Raise a Return/Refund Request
To request a return or refund, contact us via:
📧 Email: support@symbl.health
🌐 Website: https://www.symbl.health